Technology and Emotions

The world of emotion is blooming into myriad applications useful to businesses to better understand their customer, and even their own team members.  VIBEcx is a business SaaS that utilizes Ricard’s Affectiva platform to help improve the overall customer experience.  We’ve found that by measuring the overall VIBE in a business, you are able to improve it with actionable input.  This Tedx is intriguing to understand the data that is available.

 

Professor Rosalind W. Picard, ScD is founder and director of the Affective Computing research group at the MIT Media Lab, co-director of the Things That Think consortium, and leader of the new and growing Autism & Communication Technology Initiative at MIT. In April 2009 she co-founded Affectiva, Inc., where she serves as chairman and chief scientist.  Picard holds a bachelor’s degree in electrical engineering with highest honors from the Georgia Institute of Technology, and master’s and doctoral degrees, both in electrical engineering and computer science, from MIT. Prior to completing her doctorate at MIT, she was a member of the technical staff at AT&T Bell Laboratories. In 1991 she joined the MIT Media Lab faculty, where she became internationally known for content-based retrieval research, for creating new tools such as the Photobook system, and for pioneering methods of automated search and annotation in digital video. She is the author of the award-winning book Affective Computing, which was instrumental in starting a new field by that name. She has authored 200 scientific articles and chapters and also holds multiple patents. In 2005, she was honored as a Fellow of the IEEE.