It’s difficult for leaders to show that customer experience changes create value. Does a satisfied customer really make a big difference at the end of the day? How much revenue to loyalty actually bring in? Are phone calls from dissatisfied customers a burden on my business, or is it just a part of how things […]
The power of body language, likability, and the true definition of attractiveness. Have you heard of the similarity attraction effect? Bottom line is, likability is liking people like us. Want to learn how to get people to instantly like you? Watch this video to find out. Get People To Like You Immediately Since it […]
There’s no question that body language is important, you can capture – and hold – anyone’s attention without even saying a word. We’ve selected some of the best body language techniques and shared them through this lesson: The Flooding Smile “Don’t flash an immediate smile when you greet someone,” If you do, it appears as […]
Written By Bill Murphy Jr. – Executive editor of operations, Some Spider, and founder, ProGhostwriters.com Henry Ford once famously said: “Whether you think that you can, or that you can’t, you are usually right.” It’s a pithy quote (Ford was a quote machine), but now, just over 70 years after his death, a new research project […]
What you can do to increase positive emotions and take advantage of the “broaden and build” theory in your life? Written by James Clear Well, anything that sparks feelings of joy, contentment, and love will do the trick. You probably know what things work well for you. Maybe it’s playing the guitar. Maybe it’s […]
These days employees well- being is the most growingly pertinent and mandatory consideration in the modern workplace of any organization. Until recently, emotions were considered a forbidden topic in the working place. They were no person’s concern, and they had no place in business. They were not allowed to discuss it and those issues must […]
